Test Plan for: Product/Application Component
Persona Type Tested: Primary
Context: at home, discovering new music
Duration: 3 minutes 10 seconds
Complete the following before starting: Greeting and Consent & User Background Information.
Overall Objectives
- Assess the overall effectiveness of the U play3D application for users who want to view music charts and create playlists based on them;
- Identify obstacles to completing playlists and player management;
- Have an evidence of the users that used the available Tutorial in order to do this task and ask them if it was helpful;
- Evaluate the time it takes users to add songs to a playlist.
- Test if the terminology and the labels make the application easy and clear to use;
- Test the systems response time
- Use the References to guide you in writing your objectives.
Scenario
1. The user wants to create a playlist based on a chart.
2. In order to accomplish this, he accesses the application and logs in using his Google account.
3. After authentication, the user navigates to the "Chart" section and opens the chart for May 25th 2013.
4. After that, he adds the top three songs to a new playlist.
5. For each of the three songs added to the playlist, he searches for similar ones.
6. The user adds to the newly created playlist three similar songs from each search session.
7. He then plays the playlist.
8. The user rearranges the songs from the currently playing playlist so that the last three songs become the first three.
9. He then creates a new radio station using one of the songs added to the playlist.
Tasks
- Authentication: 30 s;
- Open the chart for May 25th 2013: 20 s;
- Add the top three songs to a new playlist: 20 s;
- For each song added to the playlist, search for similar ones: 20 s;
- Add to the newly created playlist three similar songs from each search session: 60 s;
- Play the playlist: 10 s;
- Rearrange the last three songs from the now playing playlist by making them the first three ones in the list: 10 s;
- Create a radio station based on one of the songs added to the playlist: 20 s;
Post-test Questions
These questions could be presented to the user as a questionnaire or verbally asked.
- Question 1: How easy was it for you to open the desired chart?
- Question 2: How easy was it for you to add songs to a playlist?
- Question 3: Did you find the available tutorial helpful in performing this tasks?
- Question 4: Was the terminology understandable for you?
Notes for Test Coordinator
- Remind the user that you would like them to 'think aloud' so that you can understand what they are thinking, about the task or the product/application;
- Read the user the scenario for the test;
- Read the user the tasks he has to complete. If the tasks are complex, you may want to put a sheet of paper in front of the user with each task written out;
- Record the user's actions, comments, questions, and body language (write them in the Test Observations section accompanied by video/audio).
- Don't offer help; let the user attempt to perform the task. If they ask for help reply with: "What do you think you/that would do?" "What do you think that means?".
References
- Fluid User Testing;
- usability.gov Templates;
- Handbook of Usability Testing by Jeffrey Rubin;
- A Practical Guide to Usability Testing by Joseph S. Dumas and Janice C. Redish.